MEET OUR TEAM
Florence Animal Hospital is so lucky to have such an amazing group of people! Each individual brings different experiences and perspectives with the common love of animals and desire to take care of their patients. They come together as a team to put the health of your pet first.
VETERINARIANS
Dr. Maddie Hayward
Dr. Maddie and her family have lived in Florence since 2018. Prior to moving to Montana, her family lived in several different states while her husband, Rob, was in the military. While Rob flew airplanes, Dr. Maddie practiced both small animal general and emergency medicine. Once Rob retired from the Air Force, they decided to follow a dream and moved to Montana to raise their family. Dr. Maddie and her family love Montana and cannot imagine being anywhere else.
Dr. Maddie graduated from Mississippi State College of Veterinary Medicine in 2012. She enjoys all aspects of veterinary medicine and has a special interest in soft tissue surgery, reproduction, internal medicine, emergency medicine and preventative care. Dr. Maddie has always known that she has wanted to own a veterinary hospital. In Fall 2021, with a lot of sacrifice and hard work, she and her family built and opened Florence Animal Hospital.
Dr. Maddie stays active when she is not at Florence Animal Hospital. Most of the time she can be found chasing after her two young children. She also enjoys spending time outside with their menagerie of animals including horses, goats, and chickens. As a hobby, Dr. Maddie breeds and raises Nigerian Dwarf goats. She likes their small size and milk production ability. They're perfect for 4-H or as a pet. If you want a goat, you know who to go to!
RECEPTIONISTS
Daisy
Daisy is our head receptionist and responsible for maintaining the the clinic's front end. She's one of first smiling faces you'll see when you walk in our door. Daisy is extremely organized, patient, and outgoing. She takes care of all food orders and can help with whatever you need. Prior to joining our team, Daisy had several years experience with early childhood education. She also has obtained her Medical Administration certification. When Daisy is not at the clinic, she can be found spending time outdoors with her friends and three pups. She loves hiking, paddle boarding, and reading books.
Kathy
Kathy brings an extensive veterinary reception background to our clinic. She delivers top-notch customer service with her attention to detail while interacting with clients and coordinating communication between the all team members. In providing this support, Kathy’s goal is to ensure the best patient care and customer satisfaction. As an “Army Brat” she traveled extensively between Germany and the East coast. It was in the mid 70’s that her family retired to Missoula, MT. She has called Montana home ever since. Kathy’s love of horses, the wilderness, and a rural lifestyle drew her to the Bitterroot Valley some thirty years ago. When not in the office you will find her enjoying the great outdoors.
VETERINARY TECHNICIANS
Kayla
Kayla can be found behind the scene at Florence Animal Hospital. She is the head technician, manages the treatment area, and assists in procedures and surgeries. Kayla has been in the veterinary field most of her life and has worked in emergency medicine for 6 years. Her passion is in emergency/critical care, wound care management, and dentistry. Kayla is an amazing technician and a wonderful teacher to others. She is extremely competent, patient, and passionate about the care of her patients. When she is not at Florence Animal Hospital, Kayla can be found with her son and exploring the mountains of Montana.
Heidi
We love Heidi. She is invaluable in assisting in exam rooms, in treatment with procedures, and with client interactions. She has a very versatile position and can be found helping with everything that happens in the clinic. Heidi split her childhood between Texas and Vermont, but the allure of Montana's ranches and mountains brought her west in 2009. She has worked on horse ranches since the age of thirteen, but her desire to work with animals of all sizes has led her to pursue a career as a veterinary technician. Heidi has been working in the veterinary field since 2017. She received her Veterinary Assistant Certificate through San Juan College and is working towards becoming a certified veterinary technician. Her animal companions include dogs, horses, cats, bunnies, goats and chickens. In her spare time she enjoys horseback riding, hiking, yoga and gardening. Heidi strives to treat each pet that comes through the door as if it was her own and make both pets and their people feel welcome.
Alyssa
Alyssa is a valued member of our team who brings with her over 10 years of veterinary experience as a technician and receptionist. Her life has been spent caring for small animals and exotic pets, both in career and home. Alyssas’s roots are in western Montana where she loves reading and spending time with her husband and son. Alyssa's home is filled with love and fur, thanks to her two Saint Bernards and many spicy kitties. Alyssa has been a wonderful addition to our team.
VETERINARY ASSISTANTS
Megan
Megan is an indispensable team member at Florence Animal Hospital. She is dual trained in reception as well as an assistant. Megan answers phones, assists clients, as well as aids in patient care. Megan has been around animals her whole life and has experience working at a humane society for 2 years prior to joining our team. Outside of work, Megan loves drawing and painting with watercolors, horseback riding, and hiking with her Australian Shepherd, Maui. She loves the Montana mountains and watching the breathtaking sunrises and sunsets.
Hannah
Hannah joined our team as a veterinary assistant in 2022. She has previous experience with animals and loves working with them. Hannah has a great sense of humor and is always optimistic. She has completed the Penn Foster Veterinary Assistant course and aids in reception and in treatment as an assistant. Hannah continues to grow as she assists clients and patients on a daily basis. When not at the clinic, she enjoys spending time with her animals and hiking.
